RLR UK Privacy Policy
This Privacy Policy identifies and describes the way RLR UK uses and protects the information
we collect about Customers and Users. All use of RLR UK's products and services, as well as
visits to our Web sites, are subject to this Privacy Policy.
The Information We Collect, How We Collect It and How We Use It
We collect different types of personal and other information based on your use of our products
and services and our business relationship with you. Some examples include:
- Contact Information that allows us to communicate with you - including your name, address,
telephone number and e-mail address
- Billing information related to your financial relationship with us
- RLR UK Web Site Usage, Viewing and other Technical Information about your use of our
services, products or Web sites
We collect information in three primary ways:
- You give it to us when you purchase or interact with us about a service or product we offer or provide
- We collect it automatically when you visit our Web sites or use our services and products
- We may obtain it from other, third party sources
We use the information we collect in a variety of ways, including to:
- Provide you with a better customer experience
- Provide the services you purchase and to respond to your questions
- Design and provide new relevant services and products
- Protect our business and IPR
Use of Location Information
When you connect to our Web sites, the location of your IP address is logged, but is not
linked to you as an individual, but is aggregated for statistical purposes and is not
used for any other purpose. To see the kind of information we receive, try using a tool
such as MaxMind.
Online Activity Tracking and Advertising
We collect information about your activity on RLR UK Web sites for a number of purposes
using technologies such as JavaScript code and server log files. We do not currently
use cookies, but we reserve the right to at any point in the future without notification.
Information Sharing
We do not share your information with any outside agencies other than in circumstances
such as the following:
- Complying with court orders and other legal processes or agencies
- Enforcing agreements and intellectual property rights
- Obtaining payment for our services
Aggregate, non-identifying information may be shared with trusted third parties such
as marketing companies working on our behalf and universities or other organisations
conducting scientific research.
Safeguarding Your Information
We maintain information about you in our business records while you are a customer,
or until it is no longer needed for business, tax or legal purposes. We have
implemented encryption or other appropriate security controls to protect Personal
Information when stored or transmitted by RLR UK. We require other companies
acting on our behalf to protect any Personal Information they may receive in a
manner consistent with this Policy. We do not allow them to use such information
for any other purpose.