Friday, 24 March Sitemap

Accessibility Statement

RLR UK is committed to providing all of our users with equal access to our website. Our website has been designed and built with accessibility as an integral and essential aspect. To achieve this we have employed standard design principles that ensure our web pages can be viewed and navigated effectively by our users, independent of their device, software they are using or their impairments.

We have based our accessibility standards on the Web Content Accessibility Guidelines (WCAG) 2.0 draft standard from the Web Accessibility Initiative (WAI) - from the internationally recognised World Wide Web Consortium (W3C). We have chosen to aim for the new emerging standard and will strive to meet all criteria whenever possible, especially the level A checkpoints. We believe that our website conforms to levels AA and AAA as well and we will continue to monitor the draft and update our website accordingly.

Whilst we make every effort that we can to ensure our website is accessible, please send us any feedback, comments or suggestions that you may have. We welcome any feedback, whether positive or negative. Email all comments to:

Access Keys

The following access keys are implemented throughout the RLR UK website in an attempt to help users using screen-readers and those less able to use a mouse or other pointing device. Where possible, we have endeavoured to use standard keys for particular purposes. If you find a page that does not conform to this or you know of a standard that you think we may not be aware of, please let us know via email to:

  • '0' - Accessibility
  • '1' or 'H' - Home Page
  • '4' - Site Map
  • '9' - Email us
  • 'B' - Blog
  • 'S' - Services
  • 'E' - Training (Education)
  • 'U' - Tools (Utilities)
  • 'C' - Contact us
  • 'T' - Terms of Use
  • 'V' - Privacy statement

Using and Navigating Our Site

Our pages are designed so that you can change the size of the font used and adjust other properties for better access for the visually impaired. Please consult your browser help files for the required techniques.

Our website contains many links to other pages or sites. Apart from the main menu toolbar and the information box on the right, these links are coloured red otherwise they are white. In addition, all links are underlined when hovering over them to make them more obvious. Links to non-RLR UK websites or content will open in new windows, but all internal links will open in the same window unless you choose otherwise. We have tried to make link text descriptive wherever appropriate, but in cases where this isn't possible the context of the link should help and a short descriptive text box will appear clarifying the link.

On the left of the main navigation toolbar, at the top of every page, is a navigable breadcrumb trail, to show you where you are in the hierarchy of the site. You can click on any of the parent links to jump up to that page. The last entry is the current page and is, therefore, not a link. We have also tried to explain all terms and jargon that we use in the text. However, sometimes we will use terms on our site that you may not be familiar with. In this case additional pop-up text is included to explain terms and acronyms and will be denoted by a dotted underline, e.g. PKI.

Scripting and Cookies

We try not to use scripting*, cookies or Flash on our site as these are not accessible technologies and they are not available in all browsers or on all platforms. Exceptions to this are the tools and statistics gathering (which can be ignored without any effect on the user). All of our pages are valid XHTML 1.0 Transitional, and we use CSS for styling and layout. We do not use tables to layout the page, as these are not accessible either. We invite you to check our validation with the W3C validators using the links at the bottom of every page. Please let us know if any fail validation (Note there may be a problem with referring secure pages, but these can be downloaded and validated).


Using Access Keys

Different platforms and different browsers have different ways for you to use the access keys. However, as over 90% of web users use Internet Explorer or Firefox on the Windows platform we include the two most common methods of using the access keys. In Internet Explorer (5 and above) use Alt+access key to select link, then press Enter to follow it. In Firefox, use Shift+Alt+access key.

* except for our Tools, protecting our email addresses from spam on the Contact Us page and Google analytics. Turning scripting off in your browser should not effect your use of the site.